Terms & Conditions

Accommodation Guidelines and Rules

Guest Requirements

To secure your reservation, please ensure you provide a valid working phone number. Additionally, make sure your profile includes a verified ID before booking your stay. By proceeding with the reservation, you agree to maintain a positive and respectful relationship with your host. In the event of any dissatisfaction during your stay or unresolved issues, you will not attempt to harm the host's business due to disagreements with the platform or the host.

Occupancy Details

When making your booking through the online platform, accurately disclose the number of adults and children who will be staying in the rented premises. Overnight visitors beyond the maximum allowed limit (as specified in the listing description) may be permitted, subject to a fee. After 10 pm, an additional $200 charge may apply for exceeding the maximum guest count.

Housekeeping and Shared Areas

Please treat the rental property with respect, as it is someone's home and not a hotel room. Remember to securely lock all windows and doors, especially when leaving the property or during check-out. You are welcome to use the kitchen, but kindly clean up after yourself. Feel free to use the provided bathroom products, but refrain from using other guests' items without prior permission. Clean up after using shared areas.

Check-In Process

This property operates as self-check-in. Please carefully read and follow the check-in instructions provided. If you have any queries, message us on the platform chat instead of reaching out to building staff or neighbors for assistance. Early check-in may be possible with prior authorization and may incur additional fees. Reach out to us if you have any questions or need assistance.

Check-Out Requirements

Ensure that you completely check out of the property by the advertised time on the listing unless otherwise authorized. Unauthorized late check-outs will incur a $100 fee. If you or others remain on the premises more than 2 hours past check-out time without permission, you will be responsible for paying the daily rate without any discounts. Please formally request an extension if you wish to prolong your stay.

Smoking and Drug Use

Strictly no smoking, vaping, or illegal drug use is allowed on the premises. Violation of this rule will result in a $500 charge.

Parties and Celebrations

Parties are strictly prohibited, and any violations will incur a $1,000 fine, and you will be asked to vacate the property immediately. Glitter, confetti, pinatas, and fireworks are not allowed both inside and outside the unit.

Quiet Hours

Quiet hours are observed from 10 pm to 7 am. If we receive complaints about excessive noise, you will receive one warning. Subsequent warnings may result in a $50 fine and/or eviction without a refund.

Monitoring Devices

For safety reasons, we may use monitoring devices such as decibel sensors, ring doorbells, and smart sensors to detect tobacco and/or marijuana use. Tampering, disabling, or destroying monitoring devices will result in a $100 fine and may lead to immediate eviction without a refund.

Maintenance (For Houses and Apartments)

We will address maintenance issues promptly, and if we need to access the premises, we will notify you in advance. Denying entry for maintenance will incur a $200 charge. For apartment stays, property management may handle some maintenance issues, so we appreciate your patience. Please communicate directly with us for any concerns related to common areas or shared spaces.

Pet-Friendly Properties

Each property has their own pet rules. Some may allow, some may not. Please review all rules prior to booking that home/unit. Failure to disclose a pet or bringing unauthorized pets will result in a $250 fine and possible termination of your stay.

Long Stays

For stays lasting 28 days or more, a rental agreement must be signed before arrival.

Fireplace Usage

The fireplace is for decorative purposes only, and real fires are not allowed for insurance reasons. Use of the fireplace will result in a $500 fee.

Mail and Packages

To maintain guest privacy, we do not permit mail or packages to be ordered to the property. We can provide a list of nearby dropbox locations for your convenience. Exceptions may apply for long-term stays (please inquire).

Cancellation Policy

Please review the cancellation policy before confirming your reservation. Once the reservation is confirmed, it is assumed that you acknowledge and accept the cancellation policy. We recommend purchasing travel insurance to cover any potential losses due to cancellations.

Non-Compliance with House Rules

Failure to comply with the house rules may lead to immediate termination of the reservation without a refund. In such cases, the cost of losing the next guest's reservation due to house rule violations will be charged.

Last update: 08/01/2023